If I get a visa, am I guaranteed entry in to the Country?
The granting of a visa does not guarantee entry in to the country for which you have applied for the visit visa. The final decision is made by the immigration officer at the point of entry.
How long does it take to get a visa?
If all required documents are submitted correctly, visa is normally issued within 5 working days.
Do I have to pay any security deposit?
Security deposit is applicable depending on the merit of your application, nationality and type of visa , our visa operations team will advise you if any deposit is required.
When will my security deposit be refunded?
Once the visitor exits the country and the immigration authorities record the visitor’s departure, we will refund your security deposit within four international working days. Please make sure you get an exit stamp in your passport as you leave the country in order to provide proof of departure to avoid any discrepancies. For rejected applications, the security deposit will be refunded within six working days of the application being rejected. Please note if you paid by credit card, the refund m
What documents do I need to apply for visa? Do all family members need to submit documents?
Please click on Documents Required for the details. Yes, all family members need to submit documents.
My passport is expiring soon – can I still get a visa?
The immigration office requires all visitors to have a passport that is valid for at least six months from the date of arrival. If your passport is valid for less than six months, you will need to renew it before you can apply for a visa and travel to the desired country.
Do children or infants need a visa?
Yes, all passengers, including children and infants on a parent’s passport, must have a valid visa to enter the country. This also includes infants travelling on their parents’ lap.
How can I track the status of my visa application?
When you complete your visa application, you will receive the TRIP ID. You need to login to www.gocozmo.com and in the My Trips section you can see your visa application with the latest status. We will also notify you through email once your visa application has been approved, rejected or if additional information is required.
Why was my visa application rejected?
Once the visitor exits the country and the immigration authorities record the visitor’s departure, we will refund your security deposit within four international working days. Please make sure you get an exit stamp in your passport as you leave the country in order to provide proof of departure to avoid any discrepancies. For rejected applications, the security deposit will be refunded within six working days of the application being rejected. Please note if you paid by credit card, the refund m
Does the visa fee include credit card charges?
Infant
Yes, the visa fess are inclusive of Credit Card charges.
Total Number of Passenger can't be more than 9
Will my visa fees be refunded if my application is rejected?
Visa charges are not refundable, however, we will refund the deposit amount.
How can I contact Visa department?
You may contact us at helpdesk@gocozmo.com or call us at +971 600524444 from Saturday to Thursday. Timings: 9 AM to 3 PM during the holy month of Ramadan and from 9 AM to 9 PM for the rest of the year.
Adult
Child
I hereby undertake full responsibility for the applicant who will be entering the country on visit visa sponsored by COZMO TRAVEL LLC (goCozmo.com is the online wing for Cozmo Travel) and that he/she will leave the country within the stipulated period depending on the visa issued, from the date of arrival. In the event of a default of this condition, I will forfeit the guarantee deposit and bear all legal consequences. I will be solely responsible for any expenses related to his travel, accommod
Infants must be less than or equal to Adults